FAQ

Frequently Asked Questions

1. Is the hotel next to Barcelona?
Dolce Sitges is only 35 minutes by train from Barcelona City.

2. Is the hotel next to Barcelona-El Prat international Airport?
Yes, Dolce Sitges is only 25 minutes from the airport of Barcelona.

3. What time is the check-out?
The check-out is at 12pm. The same day you can ask information to Front Desk about the late check-out conditions, availability and price.
Front Desk: sitges.frontdesk@dolce.com +34 938 109 000

4. What time is the check-in?
The check-in is at 3pm. The same day you can ask information to Front Desk about the Early check-in conditions, availability and price.

5. Is the access to water area of the spa available for guest without paying?
Yes, all the guest have unlimited access to water area of Dolce Vital Spa

6. What is the timetable of the Spa Water Area?
The spa water area is open from 7,30am to 21,30pm

7. How many people can stay in the same room?
Most of our rooms are for two people. In the DeLuxe Room you can stay three adults or two adults and two free children until 12 years old. Please, ask to reservation department the availability and the best room for your necessities.
Reservation Department: sitges.reservation@dolce.com · + 34 938 109 017

8. What is the cancelation policy?
It depends of the kind of rate you buy. In direct hotel-payment rates you can cancel the booking till 72 hours in advance of your arriving. In non-refundable pre-payment rates you cannot cancel your booking. Please, confirm with reservation department the kind of rate you have. Reservation Department: sitges.reservation@dolce.com · + 34 938 109 017

9. Is there parking area available in the hotel?
Yes, we have free area parking subject to availability for our customers.

10. How many outdoor swimming pools are in the hotel?
We have four outdoor swimming pools, one of them is specific for children. They are open from Easter to October because of the sunny weather of Sitges.

11. Do you have shuttle to the beach?
Yes we have free shuttle to the beach in summer period.

12. Do you have WiFi?
Yes we have free access to WiFi to all our guest in all the areas of the hotel.